Sustain International LtdFM Advisory
About Sustain International

The data is public.
The interpretation
is the value.

We are an independent FM advisory practice specialising in NHS Estates and GCC master communities. Every engagement is grounded in published benchmarks — ERIC, AFC, RICS, HTM — and delivered with full methodology statements at fixed fees.

Professional FM advisory team
Credentials
Active markets: UK · UAE · KSA · South Africa · Egypt
ISO 41001 (FM Systems) · ISO 14001 (Environmental Management)
VeritasEdge™ proprietary FM intelligence platform
Registered in England & Wales · No. 14548842
How we work

Methodology & Explainability

We publish our methodology sources — ERIC, AFC, RICS, BICSc — so every recommendation is traceable to a published dataset. What we protect is the calibration: the parametric coefficients and field-derived adjustments built from real engagements.

01

Parametric baseline

VeritasEdge™ generates a data-driven baseline from published benchmarks — ERIC 2023/24, AFC 2025/26, BICSc NatSoC 2025 — calibrated by facility type, region, and operational parameters. This is the starting point, not the conclusion.

02

Field verification

On-site task time surveys, asset register reconciliation, ESR cross-check, and AP register audit close the gap between modelled and actual establishment. The parametric model tells us where to look; field data tells us what we find.

03

Source-cited output

Every deliverable names its data sources. Methodology statements are provided as standard — not on request. PAM assessors, NHS boards, and GCC developer boards receive reports they can interrogate, not black-box conclusions.

04

Fixed-fee delivery

Every scope is priced as a fixed deliverable before work begins. Smaller trusts and community managers get the same quality of output as large acute providers. No day-rate surprises.

Procurement routes

How NHS buyers can engage us

NHS buyers cannot always contract outside procurement frameworks. Here is our current route-to-market position and the channels through which we can be engaged compliantly.

● Direct Award

Direct Engagement

NHS trusts can engage consultants directly below the Public Contracts Regulations threshold (currently £213,477 for services). All four of our standard NHS services fall within this threshold. A direct scope of work and purchase order is sufficient.

◐ In Progress

NHS SBS Framework

We are pursuing registration on the NHS Shared Business Services Consultancy & Advisory framework (next procurement round). Until listed, trusts may use the direct award route or engage us as a sub-contractor to a listed prime.

○ Planned 2027

G-Cloud 14 (CCS)

VeritasEdge™ NHS Module is being prepared for G-Cloud Lot 2 (Cloud Software) listing — target Q1 2027. This will enable NHS trusts to procure the platform directly from the Digital Marketplace without a formal tender process.

For FM contractors: White-label licensing of VeritasEdge™ for NHS TFM bid preparation is available as a direct commercial agreement — no procurement framework required. Contact us to discuss a pilot engagement.

Case studies

Engagements & outcomes

Case study details are published with client permission only. The following structures will be populated as permissions are obtained. In the interim, our methodology documentation and tool outputs demonstrate the analytical approach.

NHS Estates · Pending Publication

Acute DGH — Backlog Prioritisation & PAM Evidence Pack

Details to be published with client permission. Engagement covered: risk-weighted priority register, Board risk acceptance documentation, PAM Domain 4 evidence pack, and ERIC benchmark positioning report.

  • P1 backlog items identified and risk-stratified
  • PAM Domain 4 evidence pack accepted at assessment
  • Capital bid supported by parametric cost trajectory analysis
GCC Master Community · Pending Publication

Mixed-Use Master Community — Reserve Fund Adequacy & Allocation Framework

Details to be published with client permission. Engagement covered: service charge allocation methodology, cost demarcation register, reserve fund adequacy study, and RICS-aligned apportionment matrix.

  • Allocation methodology established across 9 cost headers
  • Reserve fund adequacy assessed over 20-year horizon
  • Owner-facing apportionment matrix produced (RICS 2025 compliant)
Get in touch

Start a conversation

Tell us about your estate and your challenge. We'll respond within one business day with a scope outline and indicative fee. All enquiries are treated as commercially confidential.

To help us prepare a relevant response: please include your estate size (GFA or site area), the challenge you're facing, and your preferred timeline. This is not a gatekeeping exercise — it helps us give you a useful first response rather than a generic one.

✓ Enquiry received. We'll respond within one business day at info@sustain-intl.com.

Book a 30-minute call

Prefer to talk first? Select a time that works for you. We'll send a confirmation with a video call link within one hour. All times are UK (GMT/BST).

📍 38-40 N Gate, Newark-on-Trent, Newark, NG24 1EZ
Week of 5 May 2026
Week of 12 May 2026
You'll receive a confirmation email within 1 hour with a video call link. Times are UK BST. For alternative times email info@sustain-intl.com.

✓ Booking request sent. Confirmation email incoming within 1 hour.