NHS Estates
FM Advisory
Specialist workforce modelling, ERIC benchmarking, statutory HTM compliance, and NatSoC 2025 cleaning reviews — delivered at fixed fees with full methodology statements.
NHS FM Services
Every engagement is scoped, priced, and delivered as a fixed-fee project. No day-rate surprises. Calibrated against ERIC 2023/24, AFC 2025/26, and PAM 2026-27.
Full NHS FM Workforce Study
Comprehensive FTE modelling across all 12 FM disciplines with ERIC benchmark position and 5-year cost trajectory.
Includes: on-site task time surveys · asset register reconciliation · ESR cross-check · AP compliance status · PAM Domain 4 evidence assessment · PDF report with full methodology statement
AP Role Gap Analysis
Statutory Authorised Person review across all four mandatory HTM disciplines. HTM compliance gap report and interim risk acceptance framework.
Includes: AP register audit · HTM competence verification · vacancy risk assessment · interim mitigation plan · Director sign-off framework · PAM Domain 4 evidence pack
ERIC Benchmarking Programme
Trust vs national peer group analysis across 15 ERIC metrics. Efficiency opportunity report for CFO-facing estate strategy submissions.
Includes: ERIC site-level data analysis · peer group selection · 15-metric benchmark dashboard · year-on-year trend analysis · efficiency opportunity register · ICS submission summary
NatSoC 2025 Cleaning Review
FR1–FR6 functional risk zone classification, cleaning specification audit, and BICSc productivity reconciliation against the 2025 standard.
Includes: FR1–FR6 zone mapping · specification adequacy assessment · FTE sufficiency analysis · BICSc UK adjustment factor reconciliation · NatSoC compliance gap report
Statutory Compliance
Every Sustain NHS engagement is anchored in the statutory and mandatory framework governing NHS estates. We name every source and align every recommendation to its regulatory basis.
Water / L8
Legionella risk management. AP appointment mandatory. Monthly monitoring programme. L8 ACoP compliance.
Electrical / HV
High voltage and low voltage systems safety. AP mandatory for any HV switching operations. EaWR 1989.
Ventilation / AHU
Operating theatre and isolation room ventilation. AP mandatory where Class 1 or Class 2 theatres present.
Medical Gas / MGPS
Medical gas pipeline systems. AP mandatory for any MGPS maintenance or modification. Parts A and B.
Estates Benchmarking
NHS England Digital national dataset. Maintenance cost, cleaning spend, backlog ratio, energy intensity — 15 key metrics.
Pay Scales
NHS Employers Agenda for Change confirmed 3.6% award from 1 April 2025. Band 2 minimum £24,465.
Cleaning Standards
National Standards of Healthcare Cleanliness 2025. FR1–FR6 functional risk categories replacing A/B/C classification.
Premises Assurance
Evidence-based compliance across 5 domains. Domain 4 (Safety): statutory AP appointments and HTM compliance.
NHS FM Insights
ERIC 2024/25 Benchmarks: What Does a Good NHS Estates Cost Look Like?
What the national data tells you — and how to use it to have an evidence-based conversation about your estates budget.
HTM AP Role Vacancies: What Are the Compliance Consequences?
Legal obligations, PAM implications, and the documented risk acceptance framework when a statutory AP role is vacant.
Start a conversation
Tell us about your estate and your challenge. We'll respond within one business day with an outline scope and indicative fee.